Volunteer

Be part of our Volunteer Staff

Are you looking to volunteer for the first time? Are you a returning former volunteer? Please click the link to join us!

Volunteer Staff Requirements

  • Must be 18 or older by the first day of volunteering at the physical event.
  • Must be able to work Thursday thru Sunday.
  • Must sign up for a minimum of 24 hours during Thur-Sun at the event.

Departments to Choose From

Convention Operations

Section: Member Support

Department Description

Convention Operations, or Con-Ops handles the pre-packaging of inventory for getting things to and the convention. The department also handles radio communications, set-up, and distribution at the convention.
Costume Events

Section: External Programming Experiences

Department Description
Costume Events runs and facilitates the Masquerade event. Helps Cosplayers with their participation in the event, and helps monitor stage needs.

Customer Service

Section: Member Support

Department Description
Customer Service is responsible at the convention for handling any issues that come up for our attendees at each customer service booth and through our mobile customer service team. They help locate panels, help answer any questions that come up, handle the lost and found, and seek to provide a quality experience for everyone including event accessibility concerns.

Exhibit Space

Section: External Exhibit Experiences

Department Description
The Exhibit Space helps maintain a welcoming environment for Artists, Exhibitors, and Industry Partners to sell and promote their products here at Anime Central.

Fan Panel & Speakers

Section: External Programming Experiences

Department Description
Live Events is responsible for reviewing, scheduling, and managing event concerns from fan panelists, speakers, and larger panel events.

Gaming

Section: External Exhibits

Department Description
Gaming does setup and maintenance of tabletop gaming rooms, including setup and check-in with demo vendors. Additionally Gaming assists with setup and check in with vendors in the video gaming halls.

Guest Assistants

Section: Relations

Department Description
Guest Assistants provide support and assistance to guests of honor as it relates to the convention with dedicated assistance. This includes assisting guests of honor with guest related events (panels, autographs, etc.) as well as interpretation services as needed.

Guest Logistics

Section: Relations

Department Description
Guest Logistics is the arm of our Relations section for handling the transportation and radio in support of Guests. Staff in this area will be coordinating with our transportation company to help guests to and from the airport, taking guests on any special requested stops during the convention. Limited instances of driving may be required.

Guest Services

Section: Relations

Department Description
Guest Services works behind the scenes within Relations to ensure that the Guests of Honor are feeling welcome and appreciated. Guest Services also coordinates with Guest Assistants to help with the autographs and making sure the Guests of Honor requests are fulfilled.

Line & Crowd Control

Section: Member Support

Department Description
The Line & Crowd Control team is responsible for general line & crowd management as well as control to help ensure everyone in attendance has a memorable experience navigating the convention. Additionally, they are responsible for 18+ ID checks (with wrist band distribution), may also assist with reminders regarding general convention rules, and facilitating Access Management to function rooms.

Member Safety

Section: Member Support

Department Description
Member Safety is responsible for general first aid and the 3 first aid locations throughout the convention. Additionally Member Safety helps coordination efforts with our 3rd-party EMT & Social Services partners.

Press

Section: Relations

Department Description
ACen's press department is responsible for communicating and driving ACen relationships with press. These staffers will check in staffers, help validate credentials, help arrange interviews if necessary, and help press have an excellent experience.

Programming Room Operations

Section: External Programming Experiences

Department Description
Programming Room Operations handles all setup and tear down, ushering at large events, wellness checks with all panelists & speakers, checks badges at the doors (or blocks of rooms) of programming related rooms. This includes Guest of Honor panels & associated rooms.

This department handles close to 24 hour service at the convention.

Sales Support

Section: Member Support

Department Description
Sales Support is responsible for processing payments for attendees before and during the convention related to memberships, merchandise, & tickets. Additionally, Sales Support is responsible for cashier associated booth support teams for the sale of merchandise.

Talent Coordination

Section: Relations

Department Description
Talent Coordination is responsible for pre-convention communication and acquisition of guests of honor, performers, educational performers, and DJs for the convention. This includes contract negotiations, securement of excursion desires before the event, dietary restrictions, and more.

Video Programming

Section: External Programming Experiences

Department Description
Video Programming department handles set up and running of anime viewing rooms.

At ACen-Con Support Crew

Want to help out Anime Central without being a full-fledged staffer? Still want to experience the con from an insider’s perspective without missing out on any of the exciting events ACen has to offer? Try volunteering in your spare time! Sounds fun does it not?

At Con Volunteer Requirements

  • To be a Volunteer you must be 18 or older by the first day of the physical event (Bring ID with you).
  • Have an ACen membership and Photo ID.
  • You must be responsible for your provided time card and turn it in on a daily basis.
  • You must be able to perform the given tasks and be in good health to perform tasks.

Volunteer Perks

  • Your choice of your very own “Roll-Over Membership” for next year after 16 hours of volunteering.
  • Experiences & Stories you’ll never forget.
  • Join our team and make a difference. Who knows, you may even find a department to staff with next year!

How you Earn your Volunteer Hours

  • Checking for ACen issued membership badges and passes at the door of a featured event or function.
  • Fulfilling various tasks around the convention center – running from hotel to hotel or even hotel to convention center.
  • Helping with Room Changes.
  • Work with IRT and panels, and learn what goes on behind the scenes.
  • Assembling swag bags or handing out program books.

How to Apply at Con

  • If interested in volunteering any and all days of ACen join us in the Exhibit Hall during open hours at the event.
  • Remember, you must be 18 or older to volunteer and must have an ACen issued membership badge or pass. (ID will be required upon sign up).

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