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Operations: IRT - Special Events Team Member

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Role Purpose:

IRT Special Events is responsible for crowd control and rules enforcement inside ACen’s largest and loudest events, such as the Soap Bubble. They ensure that IRT has a presence inside these events and that everyone in them is safe. They are also responsible for making sure no-one who is not authorized goes into the events and the surrounding back hallways.


  • Monitor and report to dispatch via team/radio communication
  • Documents and records incidents as needed
  • Responds to and reacts appropriately to situations as they arise
  • Directly interacts with attendees to answer questions and help.
  • Patrols inside Main Programming areas and back hallways of their areas
  • Maintain safety of attendees and hotel property
  • Further duties as assigned by IRT Management


  • Customer Service Skills
  • Ability to walk/stand for prolonged periods of time.
  • Ability to work as a team in a regimented structure.
  • Active listening and monitoring skills.
  • Ability to communicate via radio.
  • Ability speak loudly without yelling.
  • Ability to think on your feet and make quick decisions.
  • Ability to work in dark areas with strobe lights and loud music for prolonged amounts of time

If you are interested please fill out the volunteer form and specify 'IRT' as the department you are interested in.


Nothing in this role description restricts management’s right to assign or reassign duties and responsibilities to this position at any time; This description reflects management's assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned. This role description is subject to change at any time.

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