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Operations: IRT - Dispatch Team Member

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Role Purpose:

IRT Dispatch directs information flow and communications for the department, and keeps track of all of the activities IRT is engaged in on the floor. Commanders work with the dispatchers assigned to their shifts or teams to make sure there is adequate coverage in their areas, and dispatchers are responsible for directing ops and teams, supplying information to ops, and managing their rotations and breaks.


  • Monitor and track radio traffic via team/radio communication
  • Documents and records incidents as needed
  • Responds to and reacts appropriately to situations as they arise
  • Logs incidents with detail
  • Communicate op assignments and rotations
  • Communicate with upper management for elevated situations
  • Log major incidents/outcomes in the registration database
  • Further duties as assigned by IRT Management


  • Customer Service Skills
  • Ability to sit for prolonged periods of time.
  • Ability to work as a team in a regimented structure.
  • Active listening and monitoring skills.
  • Ability to communicate via radio.
  • Ability to think on your feet and make quick decisions.
  • Ability to work in dark areas for prolonged amounts of time
  • Experience with Microsoft Office and Google Drive

If you are interested please fill out the volunteer form and specify 'IRT' as the department you are interested in.


Nothing in this role description restricts management’s right to assign or reassign duties and responsibilities to this position at any time; This description reflects management's assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned. This role description is subject to change at any time.


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