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About MagnusBlue

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    Venue Relations Chair

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    Bloomingdale, IL
  1. Hyatt check-in/parking question

    When you pull in to the parking lot at the Hyatt, just tell them you have a hotel reservation. Check-in isn’t until 3:00pm typically. When you do check-in, be sure to give them your parking ticket so they can add it to your room. When you check-out, you will pay for everything then.
  2. Rooms for 2016

    Good evening everyone. As some of you might have noticed in the past few days, room blocks have not opened as of yet. In the past few years, the first week of September would have seen the opening of 2-3 hotel blocks. Before rumors start flying around I just want to say a couple things. No! ACen room blocks were NOT sold to another group. No! ACen did NOT cancel the room blocks. With that said. Please give us all a few more weeks to get a couple different things squared away and polished nicely. Michael Falco Venue Relations Chair
  3. Just popping in to let everyone know that the Hyatt room block will be open for reservations very soon. As in, 12:01 AM on 01-September-2014. Just follow this link to be transported to the hotel information page. *que cheesy transporter sounds* Sorry for the short notice, but we have all been very busy getting things ready for 2015.
  4. Disability (ADA) access to areas.

    As the Hotel & Convention Site Relations Officer for Anime Central, the policy question you posed has been escalated through the entire chain of command regarding policies that affect both the convention center and all of the hotels. You say that it is dangerous to have to walk along the side walk, or through the enclosed walkways above the roads. But some danger would still be present when you are trying to walk against the flow of traffic that will be exiting those doors. The safest route, while long, is the enclosed walkways from the hotel to the convention center. At our upcoming mangers meeting, this Saturday, I will be discussing your concern with all of the departments that would be affected by this policy. I make no promise that the policy will change.
  5. Disability (ADA) access to areas.

    At this time, there is no plan to allow attendee/staff entrance through these doors. The only current exception is for emergency services personnel, both private and public. Due to the flow of foot traffic through those doors, and the congestion block up in that hallway, the doors were switched to, exit only. If any change to this policy is made, it will be made public. We appologize for any inconvenience they may cause during our event.
  6. Dog at con

    Our policy is that we do not allow animals in our function spaces, unless the animals in question are service animals.
  7. Reserving an open/free room for 2015

    Due to the size of the event. The Hyatt, Embassy, and DoubleTree do not typically have rooms outside the ACen block. If you're trying to make sure that you have a room for 2015, the ACen Hyatt room block is currently planned to be open within a week of closing ceremonies for ACen 2014. More information will be made available in the next few months. Get well and we hope to see you next year.
  8. I apologize for my delayed response here, but for some reason I do not always get updates on topics. The ICO was unable to provide us with a room block this year. They are currently hosting 3 private events that same weekend. A discussion for a 2015 room block is on the table.
  9. Inform ACen of what? That the entirety of hotel's available rooms are part of a block? Yes. ACen is aware of this when the contracts are approved and the rates are set. The number of rooms available and/or other active contracts are reasons why some hotels allow for all their available rooms to be blocked, but other hotels don't. Which website are you referring to that is posted via real time? In regards to booking a room, at any of the hotels, outside of the ACen room block. It's up to the hotel if they are going to make those rooms available, if any are available, to the public. If a hotel keeps any rooms from being included within the room blocks that are contracted, they are typically for emergency or other contractual purposes. (ie... Flight crews that get laid over or issues with a room that is currently being use and a slue of other reasons.) Not a contradiction. Clearly stated that "Points can't be used on block rooms, but if you manage to book outside the blocks they can be used" and the Embassy stated "Anime central during the dates of May 15-18 has the whole hotel under its room block and there's no way we can provide you an open room to use your points because the whole hotel is under Anime central's room block and cut off from having an open room during those dates." Are you referring to using points at DoubleTree or Hyatt for rooms within the ACen blocks?
  10. Hyatt room blocks for 2014 already open?

    Hello everyone. The Hyatt room block is open, and I have updated the hotel information section at ACen.org.
  11. For all those wishing to get a jump start on ACen 2014, here is your chance. The Hyatt room block is now available. Please visit the ACen Hotel Information page to get all the details that are available. See you all next May. It's sure to be a great show.
  12. Hotel Room Blocks 2013

    Good evening everyone. I apologize that I have not answered this sooner. But here is the status of our current room blocks. Hyatt and Hilton - Sold out. Embassy and DoubleTree - Sold out ComfortInn - I recived confirmation earlier this week that there are still rooms available. Crown Plaza - Rooms are still availble at the ACen block rate as of 8:45pm 27-March-2013 Aloft - Solid confirmation will be made tomorrow morning, 28-March-2013, but it does appear that the hotel is sold out. Intercontinental - Room block is sold out.
  13. Hotel Room Blocks 2013

    Hello everyone out there in the ether that is the ACen forums. Below is a break down of the hotels in the area that we currently have blocked. Hyatt and Hilton - Sold out, save maybe a room or two on 1 maybe 2 nights. but nothing that would allow you to book a solid 3 nights or even 2 nights in a row. Embassy and DoubleTree - Sold out ComfortInn - Rooms are still available Crown Plaza and Aloft - Recently open and still has room available Intercontinental - Coming soon
  14. Hotel Room Blocks 2013

    In regards to the Hyatt room block for Thursday Evening. I have spoken with the Sales Manager for ACen, and she is currently looking in to getting us more rooms for Thursday evening. In the past we have not typically needed that many room nights for Thursday. After some research with all the hotels, I have discovered that Thursday nights have begun to increase in demand. Once the extra Thursday room nights are available, I will be sure to make an announcement. Unfortunately, there is not much that can be done, or argued, if the hotels decide to enforce the maximum number of sleeping occupants per room. I have spoke with all of the hotels that ACen has room blocks with, in regards to what has happened at other Con's, and they have assured me that they will not be limiting access to guest rooms for events such as room parties, or if you and a few friends just want to go and chill for a bit.
  15. Smoking Outside the Hyatt

    Hey everyone. Just thought I would jump in here. This is an issue that I will be addressing with the Hyatt O'Hare. I understand the concern, and I promise that this will be addressed. However, I make no promise that it will change. Most importantly, I ask that every staff remember refrain from contacting the hotel for any issue, in any capacity. Even though you tell then that you are not contacting them as a staff member, only as a guest. You are still a staff member and they know this. Please allow me to perform my duties as the HCSR. As I stated at the feedback session, " I will contact the Hyatt about this idea." you need to give me time to work and not contact them directly. Doing so, depicts ACen and a unorganized group that has no chain of command. Thank you