Operations: IRT - Rules Enforcement Team Member in Volunteer With ACen! Posted October 10 · Report reply Role Purpose: IRT Rules Enforcement shifts consist of roaming the convention grounds, responding to incidents, looking for rules violations, making sure that IRT is nearby if attendees need them, and helping attendees. They are also responsible for some more direct policy enforcement, such as making sure the elevators in the Hyatt are not overloaded. The Rules Enforcement sub-department has options for the hotel (days, mids, nights), as well as an option for the Exhibit Hall. Duties: Monitor and report to dispatch via team/radio communication Documents and records incidents as needed Responds to and reacts appropriately to situations as they arise Directly interacts with attendees to answer questions and help. Patrols hotel area Elevator monitoring Further duties as assigned by IRT Management Skills/Prerequisites: Customer Service Skills Ability to walk/stand for prolonged periods of time. Ability to work as a team in a regimented structure. Active listening and monitoring skills. Ability to communicate via radio. If you are interested please fill out the volunteer form and specify 'IRT' as the department you are interested in. Nothing in this role description restricts management’s right to assign or reassign duties and responsibilities to this position at any time; This description reflects management's assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned. This role description is subject to change at any time.