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Everything posted by wolfedragon

  1. “Got Soap?� Contest 2016!

    From the ACen Facebook page: Congrats, Katara! An email was sent to the address on your forums registration. If you did not receive the email, please let me know via private message.
  2. Two Issues

    Per your request, your user/login name has been changed. Thank you, Rori, for giving the instructions on how to delete notifications :)
  3. Forum Updates

    Hi Everyone, Please be aware that there may be intermittent outages, bugs, etc. with the forums over the next few weeks. Now that the registration system and website have been updated, the forums will be getting an update as well. If you find any bugs, please let us know by either responding to this thread or by emailing forums@ACen.org.
  4. 2016 Event Registration?

    Hi SupremeKai, The balance due email should arrive within 10 minutes. If you do not receive it, email registration@ACen.org and we can help you.
  5. Name Change

    Closing this thread since it has been taken care of :)
  6. Name Change

    Hi, If you message me I can help you get your display name changed.
  7. 2016 Event Registration?

    Hi LoneSilentShadow, Inputting the folks who preregistered at ACen 2015 for 2016 is one of the things I am currently working on. Once we have everything entered, we will be sending out an email to everyone who preregistered to let them know. I am hoping to have it completed soon after registration opens.
  8. 2016 Event Registration?

    Registration will be opening soon. We have a new registration system for this year and are putting the finishing touches on it to open.
  9. 2015 Forum Cleanup

    It's that time of the year for the annual forum cleanup! So if things start to look a little bare, it's only so we can make room for ACen 2016 information.
  10. Gripes Against Individuals

    The feedback@ACen.org email address actually goes to a few different people. One of the email addresses that it goes to has the auto response you referenced. I've emailed it in to let people who can fix it know and it is in the process of being corrected. Your email would have still gone through to everyone else :)
  11. ACen 2015 Masquerade Pre-Registration is LIVE

    Guidebook app information can be found at http://www.ACen.org/content/anime-central-guidebook
  12. Exhibit Hall floorplan?

    PDFs of the maps are located at http://www.ACen.org/content/convention-maps. Some of the various schedules can be found on the website, otherwise you can get physical copies at the event.
  13. Buy a badge for Saturday on Thursday?

    Hi ShingekiNoFandoms, The price for children is as follows: Full Weekend Memberships Child (ages 6-12) = $15 Toddler (ages 0-6) = Free (Maximum of 2 toddlers per paying adult.) Single Day Passes – Child There are no single day prices for children’s passes. Only full weekend memberships can be purchased. This year we are pleased to announce Children’s’ Day at ACen. On Sunday May 17th ONLY, all children 12 & under accompanied by an adult are FREE!!! Maximum of 2 children per paying adult.
  14. Buy a badge for Saturday on Thursday?

    Hi BreBre716, Saturday-only passes can be purchased on Friday after 4pm and at any point on Saturday.
  15. Exhibit Hall floorplan?

    If you look at the Exhibit Hall specific map, and not the full convention center map, you can read the table/booth numbers.
  16. ACen TTG 2015

    If you have not already, make sure you contact the Table Top Gaming department directly at tabletopgaming AT ACen.org. I'll pass along that you're interested in continuing to host mahjong so that he knows to expect your email :)
  17. Where to pick up badge, no mailing selected?

    Hi railas, If you would like to switch your membership badge so that it will be mailed to you, please contact the registration team at registration@ACen.org and we can give you instructions on what you need to do to pay for the $2 mailing fee. Melanie Gillies Department Head of Registration
  18. Road Show Ohayocon 2015!

    We hope to see you out on our Roadshow at Ohayocon this year! Per usual, we'll be doing preregistration for ACen 2015! Hope to see you on the road!
  19. Pre-registration is Open!

    Pre-registration for Anime Central is now open! Information can be found at http://www.ACen.org/content/registration-info
  20. Pre-registration is Open!

    Hi reptoJane, If you add them to your group, the cost for their memberships will be added in the final total. The system will automatically count and apply any applicable discounts to the adult memberships in the group while still adding the child memberships that are a part of the group in the final total. Melanie Gillies Department Head of Registration
  21. Annual Christmas Card Exchange 2014

    Fixed ;)
  22. Pre-registration is Open!

    Hi Appletini, You do not need to create a new account every year. We actually prefer that you keep the same account to avoid confusion. If you're having trouble purchasing your membership for 2015, send an email to registration@ACen.org with your name, username, etc. and we'll check why you're having trouble. Melanie Gillies Department Head of Registration
  23. Email asking about resending address

    Hi SupremeKai, This is actually just what it says. It is something that affected a small group of people from when registration first opened. We want to make sure that everyone in that group gets their membership badge mailed to the address they want it to, so we emailed everyone affected. Please respond to the email with your desired shipping address so we can make sure it is correct in the system. Thanks, Melanie Gillies Department Head of Registration
  24. Hetalia Panel at ACen 2015

    Moving this thread to the Panels area :)