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Badge problem: Help please! badges, pre registered

#1 User is offline   Rinkuchan 

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Posted 24 March 2014 - 03:01 PM

Hi,
so I have a friend who was planning to come with me at the convention this year. She managed to pre register for a full badge, however something came up at the beginning of the year and she is unable to come now. I know it's not allowed for us to lend badges to others, so if I did invite a friend to replace, is there a possible way for us to re register on a new holder without refunding or paying again? I asked her personally if she would give it up for someone and she said yes.

#2 User is offline   KungPowKirby 

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Posted 24 March 2014 - 03:48 PM

Badges are non refundable or transferable. There's no way for anyone other than the initial person who purchased the badge to use it. the reason is badges are memberships not tickets. (Not staff anymore- but I used to be. You can refer to their FAQ for more info. http://www.ACen.org/...egistration-faq)
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#3 User is offline   KnitChick 

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Posted 28 March 2014 - 01:03 AM

Moving this over to Registration for their official word.
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#4 User is offline   wolfedragon 

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Posted 28 March 2014 - 06:08 PM

View PostRinkuchan, on 24 March 2014 - 03:01 PM, said:

Hi,
so I have a friend who was planning to come with me at the convention this year. She managed to pre register for a full badge, however something came up at the beginning of the year and she is unable to come now. I know it's not allowed for us to lend badges to others, so if I did invite a friend to replace, is there a possible way for us to re register on a new holder without refunding or paying again? I asked her personally if she would give it up for someone and she said yes.


Hi Rinkuchan,

Please have your friend contact us at registration@ACen.org.

Melanie Gillies
Assistant Department Head of Registration
Questions about Registration? Email us at registration@ACen.org

Attendee 2008-2009
Registration Staff 2010
Assistant Department Head of Registration 2011-2014
Department Head of Registration 2015, 2016

"Do not meddle in the affairs of dragons - for you are crunchy and taste good with ketchup"

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