STVO, on 20 May 2013 - 12:57 AM, said:
* Panels notifying about caps ASAP. I think most people can figure out either by number of chairs or room capacity how many people can/should enter. I.e. Speed dating. I won't say they did a completely bad job but I think they could have warned us sooner that we wouldn't make it in (let's just say for example, 20 girls, 20 guys are the limit.) If you set a cap ahead of time you can then tell people they won't get in rather than having them wait 30 or more minutes that can be used towards other things at the con. It isn't only speed dating, I've heard others complain about other panels letting them know 30 minutes or more after the fact that they can't get in.
Hi there, this is the lead panelist for Speed dating this year and last year.
Look at it from the panel's point of view:
We have an equal amount of males and females in the room, then someone needs to leave. If I had told everyone in line that you're going to get in, so leave, then I have not lost one person, but two. But if I have people waiting in line, I can still make a pair from a loss. With that being said, I'm not going to count the first five people in line and say 'you might be able to get in, everyone else gtfo.' Speed dating was full last year and was full this year, if I decide to run the panel(which from all the positive feedback I receive, will probably happen), then the best advice and solution I can give you is to get there earlier.
Ok, this next one is for staff, and it's about discrimination, so make sure to keep note:
I was informed that a transgender was denied access to Speed Dating by panel programming, but I talked with them and sorted everything out. This could've escalated and gotten out of hand if left alone so I thought I'd bring it up here. As a solution, please inform your staff that is advising panel programming of transgender right on the matter. I'll send an e-mail on the details to Panel Programming later on this affair.
My next gripe is of course related to IRT. You have many IRT that are rude, and on the other side of the spectrum, you have super friendly IRT. Utilize these personalities as I see too many IRT manning the elevators that just can't say 'no' to having too many people on the elevators, or having people ride up to ride down and at the same time, you have IRT on a power trip.
My final gripe is for Lost and Found. My friend lost an ID Saturday night. Both my friend and I left our contact information and I asked if I would be contacted when it's found and they said 'yes'. Sunday morning comes and before we leave, we give one last chance of the Lost and Found having it. They had it, and at that time, I couldn't be more relieved, but at the same time, feel wronged. I was never contacted, and had I or her been Saturday night, she could've attended the Saturday night 18+ panels she wanted to go to. I know you can't control every single person, but either I was lied to or someone doesn't know how to do their job. My solution to the problem would be to notify volunteers and staff of strict policy. For instance, instead of saying they would call me, I would've been more at ease to be told to 'check back often'; that way I'm not eagerly waiting for a call I will never receive.