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How to get a replacement?

#1 User is offline   wenchman 

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Posted 09 May 2013 - 12:33 PM

So, a lot of us haven't received our tickets. This is especially bothersome for me because tomorrow morning I am moving from my current location. I was told that I could get a replacement if it doesn't arrive on time. However, I have a few questions regarding the process:

1)Will the replacement be mailed (Seeing as how long it's taking now, I highly doubt it will arrive before ACen) or,
2)Will we be able to and where will we be able to pick up a replacement at the con with our badge and ID, and
3)Is there any fee for getting a replacement?

I figured I'd make this its own thread since others may have these questions as well. (:
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#2 User is offline   Bloo09 

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Posted 09 May 2013 - 01:01 PM

They have been sent out, there may be some stragglers still going through the US postal system or we haven't received the bounced back mail yet. There is no fee for a replacement, we just need to see your id and badge, we have a list of who paid.
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#3 User is offline   wenchman 

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Posted 09 May 2013 - 11:20 PM

View PostBloo09, on 09 May 2013 - 01:01 PM, said:

They have been sent out, there may be some stragglers still going through the US postal system or we haven't received the bounced back mail yet. There is no fee for a replacement, we just need to see your id and badge, we have a list of who paid.


We will go to the programming office, right?
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#4 User is offline   fooby 

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Posted 10 May 2013 - 10:49 AM

I am wondering this also, where exactly do we get the tickets, and will there be a separate line for these tickets -IF- the location happens to be "registration". Most of us paid for them to be mailed due to the incredibly inefficient method of "will call" ACen uses, and would like to avoid that line.
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#5 User is offline   Bloo09 

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Posted 10 May 2013 - 11:59 AM

Tickets are not in the Registration hall, you can pick them up in the Panel Programming Office which is the Mirabel room of the Hyatt, or at the Ball itself half an hour before the ball and during.
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ACen 13 - Panel Programming Department Head and Crystal Ball Manager, ACen 12 - Panel Programming Dept. Head and Crystal Ball Manager,
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Please contact me if you have any questions, comments or concerns regarding Panel Programming for Anime Central. PanelProgramming@ACen.org.
If you have any questions about the Crystal Ball please email CrystalBall@ACen.org

My private messages are now disabled. Between friend invite spam, and forum notices as a moderator I was missing panel related private messages. Please email us to contact panels, thank you!

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