Crowne Plaza lack of disability accomodation
Posted 01 June 2012 - 06:30 AM
Posted 01 June 2012 - 02:34 PM
I can certainly understand your frustration, and can completely sympathize with you. My ex had a shrimp allergy so severe that we had to leave Costco by ambulance just because we wandered too close to the aisle where they were handing out shrimp ball samples.
Unfortunately we have no control over the hotels, and the sad fact is that despite the promises they make when taking your reservation, microwaves, certain type rooms, cribs, roll away beds and other similar preferences are always handed out on a first come first served basis. Beyond complaining to their corporate offices, there's little else that can be done. It's just the policy that they all seem to go by. If at all possible, you could try booking at the Embassy. They're no more disabled-friendly than the others, but I understand that all the rooms have nukers.
You might consider getting yourself a small, portable-ish microwave like the type marketed for dorm room use. That way you can keep it as clean as you require without having to depend on empty promises. I realize that it can be cumbersome to bring along, especially if you're flying (you could always UPS it on ahead,) but there are times when those with special needs can only depend on themselves.
Sorry we can't be of more help.
Questions? Comments? Concerns? Compliments? Complaints?
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Posted 04 June 2012 - 12:13 PM
Many people lie about allergies and medical needs to try and secure fridges and microwaves. First come/first serve makes sure that people don't just lie their way into getting priority.
Really the only way to secure priority at a hotel is to have tier 3-5 status with a hotel. Generally, having higher status gets you higher priority for things like fridges, roll-away beds, and microwaves. Which I see as entirely fair, since some of the highest tiers require spending ~125 nights at a selected chain.
Posted 09 June 2012 - 12:35 PM
If you can read this you get a pat on the back.
I drank GOD and it is good!!!
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Posted 12 June 2012 - 07:20 PM
If they don't have a reward program, and refuse to make note on your reservation of medical necessity, you may indeed want to pack a microwave as a personal precaution, and/or read up on the ADA so as to have both reference material for making your point and potentially teaching them How To Be Nice Human Beings Especially To Those People That Life Already Trolls, or perhaps consider switching to the Embassy/rest of the Hilton line (the local head manager's a nice dude, from all interactions I've had!).
Worst case, overall, you'd be welcome to use my Embassy microwave (I stay there every year). As another person who has food allergies, I can understand and relate, especially on the cross contamination aspect. Very few places take it even a little seriously, so if I have a chance to help people out and actually be able to eat (whether directly, or by getting a kitchen to actually make an effort), if I can manage what it entails, I give it my best. At any rate, I do hope this works out for you. :<
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