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so who is right two differnet amounts...

#1 User is offline   goofy4u273 

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Posted 08 April 2012 - 07:37 PM

when i made the reservation back in september

for the hyatt, i was told the room is 168.00

but the web (acen.com) site said its $175.00

so who is right

me
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#2 User is offline   TheStrongJaeger 

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Posted 08 April 2012 - 07:40 PM

My reservation e-mail and online confirmation both say $169 per night plus tax. I also got the same amount when I called them.

I would recommend calling them or checking the e-mail you got.
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#3 User is online   STVO 

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Posted 08 April 2012 - 07:42 PM

View Postgoofy4u273, on 08 April 2012 - 07:37 PM, said:

when i made the reservation back in september

for the hyatt, i was told the room is 168.00

but the web (acen.com) site said its $175.00

so who is right

me



Did they take anything out from your account? I originally had a room at Hyatt reserved but joined another group and cancelled my reservation so I'm not sure how it works. I thought they said they were honoring the Hyatt's original number, but I'm not too sure. I figure they should at least. As for ACen, I hope they solved this dispute by now (or several months ago), I remember myself and many others pointing this out long ago
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#4 User is offline   goofy4u273 

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Posted 08 April 2012 - 07:43 PM

View PostTheStrongJaeger, on 08 April 2012 - 07:40 PM, said:

My reservation e-mail and online confirmation both say $169 per night plus tax. I also got the same amount when I called them.

I would recommend calling them or checking the e-mail you got.


the email said its 169.00, i guessed before :)...

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#5 User is offline   TheStrongJaeger 

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Posted 08 April 2012 - 07:50 PM

View Postgoofy4u273, on 08 April 2012 - 07:43 PM, said:

the email said its 169.00, i guessed before :)...

me


I the e-mail said it's $169 then that's what it is. Worst case scenario bring a copy of the e-mail with you when you check in and they'll honor it even if they try to charge more, which they likely won't.

This post has been edited by TheStrongJaeger: 08 April 2012 - 07:50 PM

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#6 User is offline   Sapphy 

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Posted 08 April 2012 - 08:23 PM

Did you specifically request the con rate when you reserved your room? As a general rule, hotels won't give con rates (if they exist) unless asked.
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#7 User is offline   goofy4u273 

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Posted 08 April 2012 - 08:49 PM

View PostSapphy, on 08 April 2012 - 08:23 PM, said:

Did you specifically request the con rate when you reserved your room?


yes i did, i could not get the room other wise..

me

This post has been edited by goofy4u273: 08 April 2012 - 08:49 PM

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