Sir Gibby, on 22 March 2012 - 08:23 PM, said:
I got my badge in the mail about a week ago, though another badge that I ordered a few days later hasn't arrived yet. Is there a certain date after the last badge has been sent out that I should contact someone? Things take time I understand, but I don't want to have to wait in line another 7 hours this year for a badge.
Hi Sir Gibby,
If you have not received the badge a week after its announced mailing, please email us at registration@acen.org so we figure out where the badge went astray. If you email, please include the order number of the badge as well as the user name and/or email address of the person receiving the badge.
Melanie Gillies
Assistant Dept. Head of Registration