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Main site warning alert & Registration errors tried on several pcs & locations, same problem.

#1 User is offline   chainedbyroses 

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Posted 26 October 2011 - 03:13 AM

Hola. Having a bit of problems with the main site & reg there. Unsure if related to each other, but are all happening in conjunction, and order specified.

-- Page is crawling like a brick-laden snail (on connections of both DSL [1 Gbps] & fiber optic [TI?]);
-- Firefox has a status bar warning that the main site Reg page contains unauthorized content and is unsecured transmission (on the https); *have notice window still up if screencap needed*;
-- Newly registered accounts/attempting-to-register accounts get error saying (paraphrased) "email cannot be sent; contact site administrator if problem persists" -- in main case I had tonight, email in question exists, registration attempted on 2 separate pcs on opposite ends of Chicago (friend on phone had me try when his attempt failed) & both received same error verbatim. Attempt to make acct failed on his pc, seems (?) to have worked on mine - allowed me to add badge to cart & remove it, but unsure if able to login again (logged out & back into mine so as not to lose panel submission data - waiting on co-panelists' accts to add/submit but keep getting this error when they try making one. ><)

Is there any fix to this I can relay to them (group techie support = /cry)? Been trying to get panel submission together a good week now but so far I'm the only one who's succeeded in making a new acct (seems my old on is dead/void?) & actually being able to get on. Initially we figured it was just system maintenance, but now after a week.. :/. I can't add non-existent accounts as co-panelists, and the panel outline has them listed in it (so submission w/o them included would be confusing at the minimum); Panel submission closes at the end of the week, so we're a more little nervous about this snag in applying on time.

If it makes any difference, all the accounts with trouble registering have used varying version of Firefox & addons/lack-there-of. (Sorry if tha'ts not very helpful; I can call the peeps in ? when it's not 4am/the sun comes up, if any other details are needed for support.)
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#2 User is offline   Catwho 

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Posted 31 October 2011 - 01:15 PM

I am also getting the "cannot send email" warning, although it says my panel submission went through. I am assuming that was just a confirmation email that is burping.
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#3 User is offline   Bloo09 

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Posted 01 November 2011 - 05:10 AM

The email bug is supposed to be fixed so if you continue to get it please let us know.
Panel submissions were submitting correctly, just the email confirmation didn't go out.
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#4 User is offline   chriswasteland2010 

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Posted 23 November 2011 - 12:03 PM

Edit nevermind wrong topic.

This post has been edited by chriswasteland2010: 23 November 2011 - 12:07 PM


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