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Hyatt Requiring Upfront Deposit Now?

#1 User is offline   kyomagi 

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Posted 22 September 2011 - 02:03 PM

This caught me a little off guard because the last 3 times i attended, they just needed a CC to hold the room. Now before i handed them my CC, they said they wanted a full night plus tax to hold the room. When did this change? Per you're faq

Q: Will my credit card (bank/check/debit card) be charged when I make a reservation?
The short answer is no. Your card will not be charged when you make a hotel reservation. It is possible that some hotels would still perform an “authorization” against your card for an amount no more than the total of what your stay would cost. Most hotels do not do this at reservation time.

#2 User is offline   The Fujoshi 

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Posted 23 September 2011 - 12:35 PM

It hasn't changed. There has been some issues with the Hyatt on this.

If they do take money out before 4/4/2012, then let a staff member know. If someone is giving you issues over the phone, calmly explain this.

Also this thread might help: http://www.acen.org/...night-up-front/
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