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Acen 2009 Cheers And Jeers What went right and wrong this year....

#31 User is offline   linlindesu 

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Posted 12 May 2009 - 05:40 PM

View PostZrana, on May 12 2009, 04:57 PM, said:

Jeers: Karaoke you were FAIL. So was Rock Band, but that was something I was told, not that I experienced. There should NEVER be two seperate lists (LISTS not Pages, there's a difference and I know it) that get alternated from--one list will get longer than the other, making alternating unfair. They had to get paper from the hotel or something to even start the lists as well! And they should NOT let people sign up for multiple songs in a row. During the first 10 songs I think I saw one girl up there THREE TIMES (my song count might be wrong, but I'm not wrong about the number of times she was up there) and she wasn't the only one up there multiple times. That is TOTALLY unfair for ALL THE MANY MANY OTHER PEOPLE who are signed up after them, especially when an event has already had many delays. I wasn't the only one pissed off about this. And saying that That's the who the paper says means NOTHING--if you're the one running the panel it's YOUR responsibility to keep things fair. It doesn't matter if they're your friend or if you love their song or singing. FAIRNESS. That's all I ask. And one more thing--why the hell did I and others nearly lose our voices before we finally did have a chance to sing? It was too loud in there, unneccessarily so. I shouldn't have to YELL into the ear of someone next to me for karaoke. For a concert or dance? Sure. But not for a karaoke room.

tl;dr: painfully obvious that karaoke was ill-prepared both with supplies and mental concepts of how to do things.

Okay, rant done. Acen was 90%+ good to me this year. Just the one fail. Normally cons have more fail than that, so I'd say that things went well!

I understand a few of your complaints. Yes, I was kinda pissed about that couple that had THREE songs. No one on the stage knew it was them as they had signed under three different names. And they were not friends of anyone from the few conversations I had about it. So I can understand your anger but do know that NOBODY knew that it was the same people. The sound was quite loud, I will give you that. Nadia ( girl on the computer ) was told that the sound would be adjusted.
The List idea actually made perfect sense. The list switching was not that horrifying.
By any chance were you the girl with the blue wig? She stated a similar compliant that night.
Anyways......


Mixed Cheer Jeers:
The UG had more room than last year, but the lights were not quite as , pretty? 2008 UG just looked better. I could however see NO+CHIN's amazing hair so I guess it wasn't that big of a deal. Line was shorter than last year's

I'm going to be pummeled with something but I miss LineCon. I know, I'm weird, commence the pummeling.

Cosplay this year wasn't as repetitive but it was really hard to find great cosplayers.
I have a Bookface I have a Bird Sound my snark level is over 9000 : ]
2014 Cosplay (mayhaps?)
Compa- hyperdimension nep nep
Heather- Silent hill 3
Poison Ivy- Batman

#32 User is offline   KnitChick 

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Posted 12 May 2009 - 06:23 PM

View Postayekasong, on May 12 2009, 05:58 PM, said:

While I agree that there needs to be some way to monitor the elevators, I want to point something out about the going up or down one floor thing. My friend and I lucked out and got a room on the 3rd floor. I was thrilled, but my friend has major back problems and cannot walk up and down stairs too often. To complicate things, she fell on Thursday night and could barely walk. She refused to get a wheelchair, so you could not visually see that she couldn't walk well unless you saw her limping before we got on the elevator. We got some snide remarks about it, but sorry, I was not going to go to the Emergency Room because she insisted on going up stairs when she could hardly walk. Anyway, the point of this is that they cannot stop people from only going up or down one floor because it is against handicap compliance rules.


If this happens in the future, PLEASE come to the Special Needs & Compliance office! We will give your friend a priority pass that will indicate that she has a not-so-obvious injury that affects her ability to walk up stairs. If we do implement some kind of restriction on the elevators then anyone who has one of those passes would just have to show it and get automatic elevator access, even for travelling one floor. Also, we did have in place a system to escort people who really needed the elevators into the service elevators at times when it was impossible to get into the main elevators.

Also, if she doesn't want to go to the emergency room, please at least stop by the First Aid area in the dome, we had trained medical personnel that could have at least checked her out! I'd hate to think she was in unnecessary pain!
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#33 User is offline   vstyx 

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Posted 12 May 2009 - 06:44 PM

Huge complaint: Not really for ACEN, however I was on vacation and on staff for the con. Complaint is for the Hyatt..they will never again get any of my money. First off, my gf booked the room and was qouted a price that was different than we ended up paying. Second..the hold on the room was outragous if using a debit card. Quoted at the front desk that the hold would be $20. Next day the hold is $352.70. Not only did they mess up my finances by doing this..they took enough out on hold I couldn't pay the remaining balance of the room. Soooo.. we went to the front desk again to change form of payment over to the gf's card and made them call my bank to release the hold. Next day, she finds her card has been declined (why they charged anything to the card is still a mystery since we weren't supposed to be charged until checkout) so we call down to the front desk and see if we can just pay cash for the balance..so they say yes but they need the money that day(one day before checkout) so I try to use the ATM but the money they put on hold hasn't gone back into the available funds yet.. sooo..at this point I was ready to be drug away by IRT for being VERY loud explained what was going on to the guy at the front desk.. told them I wanted their corporate number and magically they were able to take my card. *breathes deep*

Moral of the story..don't stay there. Making sure I have a printout of everything next year and other things to make sure our stay is a little more relaxing.
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Finished! Youtube vid with me and my Turks <3

2009 Staff Ex. Hall

2010~
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#34 User is offline   Zrana 

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Posted 12 May 2009 - 08:07 PM

View Postlinlindesu, on May 13 2009, 12:40 AM, said:

I understand a few of your complaints. Yes, I was kinda pissed about that couple that had THREE songs. No one on the stage knew it was them as they had signed under three different names. And they were not friends of anyone from the few conversations I had about it. So I can understand your anger but do know that NOBODY knew that it was the same people. The sound was quite loud, I will give you that. Nadia ( girl on the computer ) was told that the sound would be adjusted.
The List idea actually made perfect sense. The list switching was not that horrifying.
By any chance were you the girl with the blue wig? She stated a similar compliant that night.


It was so loud it was hard to understand explanations when I was told them. I could have sworn the girl that went up 3 times used the same name for her group the first and 3rd time. And yes I'm the one with the blue wig. I'll explain my gripe with two lists: One will always get longer than the other if they have two different aspects to them.

Example: One year it was one for if the panelist had the song and a much shorter list for when people were supplying their own music. Needless to say when I showed up well after it started and had my own CD, I got to sing long before some people who signed up I don't even know how long ago. Yes, it was an error in my favor, but I still found it stupid and unfair even then. (Thus I didn't do my customary sign up again when I finished a song.)

So when I was told that one list was for English and one for Japanese songs, I saw how easily abused and unfair that could be. As the theme seemed to be anime and such related songs, I assumed there'd be more songs sung in Japanese than in English since this IS an anime con after all and thus a similar unfairness if the lists were just alternated. I stand by the fact that it SHOULD NOT MATTER what language is being sung, and if the one playing the music needs to know, then another section should be added to the sign up list. (Singer/Group, Song+series, extra info here like if they're supplying the song or if it's a special version, etc.) Multiple lists is just a disaster waiting to happen and I stand by that, unless you can explain why it was oh so neccessary. (Because I just cannot wrap my head around the need for it.)

I glad to here it wasn't some friend deal and that the people singing multiple times were abusing the lists by using different names. I bet it was a deal of "I'll sing this and you can join me" amongst their group with a different person each time being the 'main' one singing. If they hadn't gotten away with that crap, I'd probably not be ranting nearly as much. (And my voice might not have been as fried by the time I got to sing.)

I've been going to karaoke at Acen since my first year there in 2001. Before the Forum room was gone, the guy hosting it even offered me his equipment to take it over, that's how much it used to be my mainstay. (I brought a massive collection of CDs and several massive and now horribly out of date binders of lyrics until a few years ago.) So I really really really care about a decent karaoke even when I don't participate.
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Simon (kid) from Gurren Lagann
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#35 User is offline   XcausticXdollX 

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Posted 12 May 2009 - 08:24 PM

View PostZrana, on May 12 2009, 05:57 PM, said:

I'll keep this short and sweet.

Cheers: Holy crap was everyone well behaved overall this year or what? I didn't really see anyone being a jerk or destructive this year. And the only times someone talked to me about my props other than to admire them was when I was pretty much done with them. I didn't even know my 8 little knives were supposed to have been checked until late sunday. I had them beside me with I normally had them tightly between my fingers and well within the 6 inch rule that applied to them more so than the other prop rules because of how they were virtually a part of my hands.

Jeers: Karaoke you were FAIL. So was Rock Band, but that was something I was told, not that I experienced. There should NEVER be two seperate lists (LISTS not Pages, there's a difference and I know it) that get alternated from--one list will get longer than the other, making alternating unfair. They had to get paper from the hotel or something to even start the lists as well! And they should NOT let people sign up for multiple songs in a row. During the first 10 songs I think I saw one girl up there THREE TIMES (my song count might be wrong, but I'm not wrong about the number of times she was up there) and she wasn't the only one up there multiple times. That is TOTALLY unfair for ALL THE MANY MANY OTHER PEOPLE who are signed up after them, especially when an event has already had many delays. I wasn't the only one pissed off about this. And saying that That's the who the paper says means NOTHING--if you're the one running the panel it's YOUR responsibility to keep things fair. It doesn't matter if they're your friend or if you love their song or singing. FAIRNESS. That's all I ask. And one more thing--why the hell did I and others nearly lose our voices before we finally did have a chance to sing? It was too loud in there, unneccessarily so. I shouldn't have to YELL into the ear of someone next to me for karaoke. For a concert or dance? Sure. But not for a karaoke room.

tl;dr: painfully obvious that karaoke was ill-prepared both with supplies and mental concepts of how to do things.

Okay, rant done. Acen was 90%+ good to me this year. Just the one fail. Normally cons have more fail than that, so I'd say that things went well!


I'm sorry you didn't enjoy the karaoke, but I have to say:

1) We weren't on sound control...those men in the back are ACen's hired sound equipment team that controlled the music levels. I did talk to them in the beginning after the first few songs but the told us that they thought "it was fine" and that we weren't allowed to adjust the volume on the laptop. If you would like to give a karaoke attendee review to the ACen staff so they could address the sound control issue with their sound equipment team, please do so. It might make a difference if they heard it from someone who attended.

2) The people who went up multiple times in the beginning signed-up under THREE different aliases to by-pass the song sign-up. If you'd like to see the sign-up list, I'd be more than happy to scan it for you. It was them cheating the system and nothing more No one knows them or was letting them go up multiple times because we "loved" their singing. There's always going to be people who do things like this but we're going to stress the "one-sign-up" rule over and over next year and cut people off we see go up more than once. We did as much as we could by cutting off people who cheated once we got the game they were playing at and scolding them for it. We're sorry it happened but next year we're going to cut out any potential loopholes.

3) The karaoke WAS prepared at the last minute. ACen wanted karaoke and after the maid cafe idea was shoved aside, we were asked to host karaoke instead. We agreed believing it would be the best to advertise having the maid cafe next year at the karaoke. I came home from Iraq 3 weeks ago and nothing was done so I was told to just download songs, which is what I did. I also opened a topic asking for people to request songs 2 months before ACen, which only a handful of people did. Someone even inserted their thumbdrive with their song into my laptop near the beginning and it upload 34 viruses on it. I didn't stop the karaoke to save my computer so it died slowly as I let everyone sing their hearts out. I did the best with what was given to me and I should be commended with that at least that. Also, some of the ACen staff were NEVER online for me to talk to, so there was little to no communication on what was going to happen/what equipment they were giving us. I'm not going to name names but I thank the staff members who were nice enough to talk to us and actually concerned about us and our panel.


Best regards,
Nadia
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#36 User is offline   XcausticXdollX 

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Posted 12 May 2009 - 08:42 PM

View PostZrana, on May 12 2009, 10:07 PM, said:

It was so loud it was hard to understand explanations when I was told them. I could have sworn the girl that went up 3 times used the same name for her group the first and 3rd time. And yes I'm the one with the blue wig. I'll explain my gripe with two lists: One will always get longer than the other if they have two different aspects to them.

Example: One year it was one for if the panelist had the song and a much shorter list for when people were supplying their own music. Needless to say when I showed up well after it started and had my own CD, I got to sing long before some people who signed up I don't even know how long ago. Yes, it was an error in my favor, but I still found it stupid and unfair even then. (Thus I didn't do my customary sign up again when I finished a song.)

So when I was told that one list was for English and one for Japanese songs, I saw how easily abused and unfair that could be. As the theme seemed to be anime and such related songs, I assumed there'd be more songs sung in Japanese than in English since this IS an anime con after all and thus a similar unfairness if the lists were just alternated. I stand by the fact that it SHOULD NOT MATTER what language is being sung, and if the one playing the music needs to know, then another section should be added to the sign up list. (Singer/Group, Song+series, extra info here like if they're supplying the song or if it's a special version, etc.) Multiple lists is just a disaster waiting to happen and I stand by that, unless you can explain why it was oh so neccessary. (Because I just cannot wrap my head around the need for it.)

I glad to here it wasn't some friend deal and that the people singing multiple times were abusing the lists by using different names. I bet it was a deal of "I'll sing this and you can join me" amongst their group with a different person each time being the 'main' one singing. If they hadn't gotten away with that crap, I'd probably not be ranting nearly as much. (And my voice might not have been as fried by the time I got to sing.)

I've been going to karaoke at Acen since my first year there in 2001. Before the Forum room was gone, the guy hosting it even offered me his equipment to take it over, that's how much it used to be my mainstay. (I brought a massive collection of CDs and several massive and now horribly out of date binders of lyrics until a few years ago.) So I really really really care about a decent karaoke even when I don't participate.


The Japanese and English list was quite simple: My songs on my laptop are divided up into Japanese/Anime songs and another folder for American songs. It was to make it easier to find, but after we realized there were more songs people wanted to sing that we didn't have, we opted for playing songs off the internet and started one main list. Also by starting a combined list, it was easier for us to spot multiple sign-ups by the same person. There was no main theme, it was just as the program book stated: People in cosplay singing karaoke for fun. We didn't restrict what language people could sing in because that would be silly and not make any sense to do so. People wanted American songs as well as Japanese and I needed to know which folder to search for that song in. We switched back and forth every 4 songs until we reached the main/combined English and Japanese list. I don't really understand how it could be abused other than the people who signed up 3 times on the English list, so maybe a more detailed explanation of the potential abuse is needed for me to understand your concern.

Best regards,
Nadia
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#37 User is offline   FattyIchigo 

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Posted 12 May 2009 - 10:36 PM

I think Acen '09 rocked. The IRT were friendly (especially the ones walking around the Soap Bubble line. I only had to deal with one rude IRT this year at an earlier event) and reg. lines were almost none existent compared to the year before. A lot of interesting panels this year.

Cons-
-As someone already mentioned, it seemed as though a lot of the more popular panels were in smaller rooms. Like the Pokemon panel for instants. Which I'm very thankful that they moved to a bigger room rather than turning a ton of people away.

-Soap Bubble lines. Although the lines were massive, I can honestly say I can see why it was that way though.

-Something I didn't like is that I noticed some of the anime dvd prices were about ten bucks higher than I could get the dvd for at walmarts. But that really has nothing to do with anything.

-Cosplay restrictions. In my opinion..a tad ridiculous.


But all of the good outweighed the bad by a lot. I had an overall great con experience this year at acen. I'd like to thank the staff this year also for being so helpful.

#38 User is offline   DJFLuFFKiNS 

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Posted 13 May 2009 - 12:07 AM

Alright so I just have a few things to comment on.

M.O.V.E. Photo Policy - it was very much about getting through the lines in a timely manner. Motsu, Yuri, and Remocon (or DJ Double T, his second stage name) are very friendly and definitely wouldn't have had much issue. But Avex did want to make sure time was good and that no weird pictures popped up online.

One M.O.V.E. concert - it was a contractual thing. Although between Avex and ACen there probably was thought to pack the concert more. Let me just tell you though that this wasn't malicious or deceptive on our part but it is fairly standard within the industry. Different cons and different bands handle it in different ways but especially if we start with bigger bands/musical acts I would brace for having one big concert rather than having multiple ones because of the time and effort just put into each live event.

To that end though... we will try and pick a more accommodating time for everyone. I would definitely shoot for a Saturday afternoon concert. This will ensure the most time for any technical issues to be sorted out and ensure that MOST of our attendees will have arrived and be available for it.

One more note you touched in your post about pictures and panels. The turnout of the M.O.V.E. Q&A. As someone who was very happy to see all of the support and enthusiasm when we announced M.O.V.E. this year, I was personally disappointed by the turnout of the panel. I'm not sure what there is to do and say about this... I would love to hear opinions on it too. Because as a GR staffer and as an Industry Liaison, we really do want to show the band and the managers that there is a big fanbase for them and to encourage them to A. Come back, and B. Bring more bands out here. I would hate to see attendance at one con event give them a bad taste for American anime cons. Again this isn't a criticism of anyone. I would just like to hear some ideas of how to pump up turnout for events and signings.
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#39 User is offline   Shay 

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Posted 13 May 2009 - 12:10 AM

View Postakakaze, on May 11 2009, 10:23 AM, said:

Cheers:

5.) The TOOL that plowed his way into a crowded elevator when the IRT on the elevator with us told him it was full. I guess on Sunday people don't really care about listening to IRT since getting their badge taken away at that point isn't that big of a deal. The elevators in general during checkout were painful...the only way to really make it fair would have been to keep an IRT on each elevator to ensure people don't ride them up to go down - this makes it really hard for the people on the highest floors. But this is really unavoidable during certain times of day, I guess.

**Edit-no-jutsu**

6.) Concert policy concerning bags/cameras. One HEROIC IRT on Saturday attempted to watch everyone's bag who wanted to go into the concert...but still the rule is lame. I understand the "no props" rule, and to a degree the "no bags" rule...I mean, you don't want people sneaking in something that could hurt other attendees or the performers (even though without IRT Hero anybody who doesn't have a hotel room, car, or other place to put their bags is out of luck as far as the concert is concerned)...but why no cameras? Why not just say "no flash photography"? Is it a contract issue?


Regarding #5... I think I might have been that IRT person in the elevator. Or maybe it was another TOOL but I know that someone did that to me when I was trying to get a guest to her signing... it annoyed me not only because I told someone the elevator was full... and they didn't listen... but that I also couldn't do anything about it because the guest was my priority! *sigh*

Regarding #6... yeah, the cameras were a contract issue. Avex had really strict rules about when photos were allowed, by who, and what needed to be done. Basically, general attendees could only take photos of the band during certain points of a panel or when they were at a signing in front of the table. And the photographs had to be of the band but not WITH the band... meaning only the band could be in the photographs. Yuri & Motsu were really sweet people and I think they would have been happy to take photos with attendees, but they couldn't because of contract stipulations.

Not sure on the "only one concert" thing, but I believe that it was also a contract issue. I think the contract was for one concert and one appearance, plus signings and panels. But I'm not 100% sure on that since I didn't see what part of the contract... the only part of the contract that I saw was regarding the photo guidelines. I know that ACen most certainly did NOT schedule only one concert to try to pack the concert... we could've filled 2 concerts without a problem, and it might have made the lines easier to deal with!

#40 User is offline   AfroYES 

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Posted 13 May 2009 - 12:51 AM

View PostXcausticXdollX, on May 12 2009, 09:42 PM, said:

The Japanese and English list was quite simple: My songs on my laptop are divided up into Japanese/Anime songs and another folder for American songs. It was to make it easier to find, but after we realized there were more songs people wanted to sing that we didn't have, we opted for playing songs off the internet and started one main list. Also by starting a combined list, it was easier for us to spot multiple sign-ups by the same person. There was no main theme, it was just as the program book stated: People in cosplay singing karaoke for fun. We didn't restrict what language people could sing in because that would be silly and not make any sense to do so. People wanted American songs as well as Japanese and I needed to know which folder to search for that song in. We switched back and forth every 4 songs until we reached the main/combined English and Japanese list. I don't really understand how it could be abused other than the people who signed up 3 times on the English list, so maybe a more detailed explanation of the potential abuse is needed for me to understand your concern.

Best regards,
Nadia


Nadia you did the best you could under the circumstances. Not allowing english karaoke is just plain stupid especially considering we had a decent run off left over from teh Rock Band contest that didnt get to perform.

Im sorry but you cant please everyone but we tried our best and if you didnt get a chance to sing I truely am sorry and know that we still tried our best to entertain you even if you didnt get to perform.

And take this not the wrong way but...I prefer my karaoke to be loud and off key. I thought for the most part once things picked up the sound was fine. But then again I like Ska so most people tell me what I prefer sucks anyways :D
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#41 User is offline   akakaze 

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Posted 13 May 2009 - 08:25 AM

View PostDJFLuFFKiNS, on May 13 2009, 01:07 AM, said:

One more note you touched in your post about pictures and panels. The turnout of the M.O.V.E. Q&A. As someone who was very happy to see all of the support and enthusiasm when we announced M.O.V.E. this year, I was personally disappointed by the turnout of the panel. I'm not sure what there is to do and say about this... I would love to hear opinions on it too. Because as a GR staffer and as an Industry Liaison, we really do want to show the band and the managers that there is a big fanbase for them and to encourage them to A. Come back, and B. Bring more bands out here. I would hate to see attendance at one con event give them a bad taste for American anime cons. Again this isn't a criticism of anyone. I would just like to hear some ideas of how to pump up turnout for events and signings.


I think a lot of this has to do with the fact that there was only one chance to see them in concert. I could be wrong here, but from the impression I got, a lot of people were disappointed that they couldn't see the band perform. This sudden change in ACEN policy (contractual) was not widely communicated and I feel was sort of "slipped in" when the schedule was released for online viewing. Not that ACEN is trying to be sneaky, and I'm sure they would have rather not had backlash from angry people who couldn't get to the con fast enough to see them, but still - there have always been two concerts with the headlining J-group...one on Friday and one on Saturday. I think that may have been at least part of the issue with lack of people at the Q&A panel itself.

Also, since they cancelled the one after the concert due to timing issues and also changed the location of the Q&A panel on Saturday, perhaps some people were caught off guard and just gave up? Just some thoughts.

That said, from what I could tell at least from their comments publically to us, M.O.V.E seemed impressed by the amount of people that came to the concert ("Sugoi ne...") but maybe they always say that, I don't know. I have no idea what the turnout was like for their AnimeExpo appearance last year(?)...

As for ways to pump up attendance...I think the best way at this point would be to stick to your schedule if at all possible. The more things change from the printed schedule, the harder it will be for people to find the events.

#42 User is offline   Zrana 

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Posted 13 May 2009 - 09:32 AM

View PostAfroYES, on May 13 2009, 07:51 AM, said:

Nadia you did the best you could under the circumstances. Not allowing english karaoke is just plain stupid especially considering we had a decent run off left over from teh Rock Band contest that didnt get to perform.


I have no problem with the language people sang in, I only think it shouldn't be a factor strong enough to need a seperate signup list. (I mean, come on, some songs are even in English for the original Japan release.) Would we have seperate sign up lists for if it's from anime, a game, jrock, us radio, kpop? (Hey, some songs aren't in English OR Japanese!) Language shouldn't be a factor. If you can't understand why it can become inherantly unfair to have multiple signup sheets used at the same time, then screw it, I'm talking to a wall.

Yes she worked hard. I'll give her that. I'm just coming in with my experience (which is numbered at about 10 years and over 30 cons) with karaoke at cons and letting you know a bad idea when I see one. Things that work in one's head don't always work in reality.
2009 cosplay Guide:
Simon (kid) from Gurren Lagann
Larxene from Kingdom Hearts: Chain of Memories

#43 User is offline   Kamenriderfaiz5 

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Posted 13 May 2009 - 09:38 AM

Anime Hell. The speakers seemed too loud, gave me a headache. And the girl sitting next to me suddenly started starring at me durring the Speed Racer Robot Chicken thing. Not the con's fault, of course, but was still unnerving.
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#44 User is offline   sentinel28a 

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Posted 13 May 2009 - 09:27 PM

I'll add my voice to those praising the timely death of LineCon and IRT's vast improvement this year.

Again, whatever you're doing in registration, keep it up. I've been to 16 Montana conventions and six ACens now, and never have I had so short a time. Even preregistered, I figured I'd be in line for about an hour. It took five minutes. Beautiful, well done, can't express my gratitude enough. My friend who came in with me later remarked in the line for Anime Hell that he was okay with waiting awhile, since he hadn't had the six-hour experience this year.

IRT--well done, ladies and gentlemen. Not only did I never have a problem with IRT this year, I actually was able to talk and joke around. In years past, IRT had a tendency to act like wannabe Delta Force and not talk to the "commoners." Not this year. The gentleman (and I use that in every meaning of the word) working the hentai rooms was a lot of fun.

I'll also agree that people seemed better behaved this year. I'm used to the caravan of ambulance and police, but the only incident I heard about this time around was someone getting dehydrated at the rave.

As far as complaints go, just two small ones:

1) The panel staff needs to read their own schedule. We in the Fanfiction panel were nearly run out 30 minutes ahead of time. It was resolved, but a simple glance at the schedule would've prevented it. A minor point, but one to remember.

2) Move the hentai rooms back where they were in ACen '08. They were far too small for the MST3K crowd we have every year, and the rooms were like a sauna. "Hot and heavy" should refer to the action on the screen, not the air quality.

Other than those very minor things, it was a great con, certainly the smoothest running one, and I had a wonderful time.

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#45 User is offline   jsieczkar 

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Posted 14 May 2009 - 05:08 PM

Cheers:
EMRT -- They haven't been mentioned yet but this year they are a separate division from IRT. They deal with everything from dehydration to IRT personal that think taking it easy means working 12 hours instead of 18. They deserve a big thanks from everyone for giving up their time and talents, I would hate to think of what this con would be liek with out them.

Panels -- I found several of the guest panels to be very good this year epically the block on Friday in room 3 starting at 3pm. In addition we saw more serious fan run panels this year and I hope to see more next year as well.

Video Rooms -- great selection this year, if you could not find something to watch you have some really fussy tastes in anime. In addition I would like to thank Unka Josh and his staff you were probably some of the friendliest staff when we came by on our rounds. He said on these boards that he was going to strive to have the best informed and nicest staff, and I think he did it. PS to the guy who was giving us chocolate covered espresso beans, man those keep you awake, thanks.

Artists Alley -- The move to the other side of the convention center was great for you, the amount of space you had from last year was incredible. I didn't feel like I was getting in the way of other people just by stopping to look at what people were selling.

Jeers:
Lack of any anime screened in either of the Main Programing rooms. This is an anime convention and it would be great to have a movie screened in Main Programming, most anime fans have never had the chance to see anything on the big screen with amazing sound. I know a lot of other cons have at least one movie screened some have a big room devoted to showing anime in a theater like setting.
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#46 User is offline   Shay 

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Posted 14 May 2009 - 05:12 PM

View Postjsieczkar, on May 14 2009, 07:08 PM, said:

Cheers:
EMRT -- They haven't been mentioned yet but this year they are a separate division from IRT. They deal with everything from dehydration to IRT personal that think taking it easy means working 12 hours instead of 18. They deserve a big thanks from everyone for giving up their time and talents, I would hate to think of what this con would be liek with out them.


Hey... I was only working 14 hour days... but yeah, IRT is known for working long hours... and then trying to help out more when our actual shift is done!


Of course, Medic did have to ice & wrap my knee on Saturday night because it was hurting and was swollen...

And then when it collapsed completely Sunday night, Guardian kept me company until Medic1 could get there. And then G-Unit gave me his knee brace so I could walk enough to get back to Murloc's place that night...

*hugs* To Medic, Guardian & G-Unit for taking care of me when I was too stubborn to take care of myself!

#47 User is offline   ayekasong 

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Posted 14 May 2009 - 06:06 PM

View PostKnitChick, on May 12 2009, 07:23 PM, said:

If this happens in the future, PLEASE come to the Special Needs & Compliance office! We will give your friend a priority pass that will indicate that she has a not-so-obvious injury that affects her ability to walk up stairs. If we do implement some kind of restriction on the elevators then anyone who has one of those passes would just have to show it and get automatic elevator access, even for travelling one floor. Also, we did have in place a system to escort people who really needed the elevators into the service elevators at times when it was impossible to get into the main elevators.

Also, if she doesn't want to go to the emergency room, please at least stop by the First Aid area in the dome, we had trained medical personnel that could have at least checked her out! I'd hate to think she was in unnecessary pain!


Actually, after the incident we did get her treated in the registration area of the con center, but no one was at the Special Needs & Compliance office at the time. She was being horribly stubborn about the whole thing, honestly, so I mad her take the elevator. And thankfully it was Thursday night, so the elevators weren't too crowded.

My main reason for posting what I did was just to point out that they really can't stop people from traveling up or down one floor.
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Priestess from Ragnarok Online at Anime Central 2006 ::High Priestess from Ragnarok Online at Anime Central 2007 ::
Atoli and Aura from .hack//series at Anime Central 2008
Alicia from Valkyrie Profile, Atoli and Aura from .hack at Anime Central 2009
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#48 User is offline   codename47 

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Posted 15 May 2009 - 03:06 AM

View PostEzERawk, on May 12 2009, 03:04 PM, said:

This year, something was definitely off as I stood in line from 11ish till about 12:30 in a gigantic, unmoving line outside freezing to death.


Come on, it was not that cold outside at all. Unless your from somewhere which only has hot weather and/or you were just wearing a thin t-shirt plus shorts or some thin cosplay outfit.

As for the people saying to put soapbubble somewhere else where the firecode is different, it wouldn't matter, any hotel ballroom has the maximum capacity a lot less than what could actually fit...and rosemont police will always be there since they hardly ever have anything else to do. Acen is probably the most active time of year for them.

Aside from that, I think SB was pretty good. The 21+ party was not though. The music, place and atmosphere were good, but the prices were not. If they said there were no drink specials then I wouldnt complain, but the dude who setup SB and UG said there were gonna be at least some type of special and confirmed it even. But when I show, nope, regular rosemont prices. $7.50 for a regular well drink, which was pretty weak.

#49 User is offline   sisterdiscord 

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Posted 15 May 2009 - 11:49 AM

I'll address your points where I can. I have the contract in-hand. :) Edits for brevity of post.

View Postakakaze, on May 11 2009, 02:23 PM, said:

1.) Only one MOVE concert?!
2.) The bass during Friday's concert
3.) Concert delays.
4.) Picture policy with MOVE.
5.) Elevators..

**Edit-no-jutsu**

6.) Concert policy concerning bags/cameras.



1. The single concert was indeed a contract issue, and I believe m.o.v.e. actually performed a surprise song at Vic M's concert on Saturday night as well. :) I missed most of the concert due to other duties around the con, but I know they were talking about doing so.
2. We did hours and hours of tweaking with sound during sound check, I'm sorry that you weren't happy with the sound we got out of the setup. :( It sounded right during checks, we'll try to do better and adjust on the fly in the future.
3. Like I said in #2, sound checks ran long, and I apologize. We will do better in the future.
4. This, also, was a contractual obligation.
5. Elevators...we will talk about posting someone in the elevators on Sunday and during the busy bit of Saturday next year.
6. The bags policy will be revisited, but it did eliminate a lot of problems this year. I know it caused a few new problems, though. If we keep it, we'll have a bag check somewhere. The cameras policy was at the artist's requests.
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#50 User is offline   Lina 

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Posted 15 May 2009 - 11:56 AM

That makes sense Rosa. The contract is really strict/tight. :( I may not have gotten an autograph or really met them. [I did tell them that I loved their concert.] But going to their concert was good enough for me. :3
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View PostFoolish Humon, on 13 June 2010 - 07:19 PM, said:

Ladies ladies ladies, if you find a man whose only concern about a woman is her breast size, he just may be dumb enough to believe you if you say you have Ds when you have Bs. :thumbup:

#51 User is offline   sisterdiscord 

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Posted 15 May 2009 - 11:58 AM

View PostZerox20, on May 12 2009, 03:05 PM, said:

I can address your Persona Panel Issue !! Originally the persona panel was scheduled in a 150 room, What we found out friday morning from the hotel was... We don't have that room?! We had no idea on this, it was told to us that room is not for ACEN use. So we had to scramble and get another room from the hotel. Malpense was this room originally (Panel Programming 7) -- 150 people, they gave us Capital (~60 people), which is where persona had to get moved.... Thus as you can see we did plan on Persona being popular, it just got messed up due to the hotel killing off that room. I do apologize for this, if there was something we could have done to figure out the rooms we would have.


Ooh, I can take this one--it's totally my fault. The room list I gave to the hotel wasn't clear that the room was being used, (it was just labeled HOLD) and when our rep asked "The rest of the rooms--can they be repurposed?" I said yes. Total miscommunication. Don't blame the hotel on that smeg-up. Sorry, guys!
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#52 User is offline   sisterdiscord 

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Posted 15 May 2009 - 12:11 PM

View PostLina, on May 15 2009, 05:56 PM, said:

That makes sense Rosa. The contract is really strict/tight. :( I may not have gotten an autograph or really met them. [I did tell them that I loved their concert.] But going to their concert was good enough for me. :3


The band expressed a lot of appreciation for the fan turnout, and had a great time meeting people! I'm sorry you didn't get to meet them or get an autograph :(

R
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#53 User is offline   BeautifullyChaotic 

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Posted 16 May 2009 - 12:05 AM

View PostEzERawk, on May 12 2009, 04:04 PM, said:

There's always something that goes wrong every year. The last couple years it was registration, and this year it was definitely the Soap Bubble.

Ok, on ticketing, my first complaint is that last years tickets ofr the concerts and Masq were given out by blocks depending on when you got the ticket. I was expecting that this year, especially since staff had said on the forums that tickets would be available Thursday and their was also a special guaranteed ticket for somebody's birthday if you registered early enough. After much looking around we got tickets on Thursday, then were told Saturday there was a different type of ticket. Those this didn't seem to change anything, as I heard an IRT member say there were 4 different type of ticket, I am entirely confused as to why a system that worked so well last year was changed?

On to the Soap Bubble. Let me start out by saying last year me and my girlfriend jumped in line for the SB about 20 to 30 minutes after the original line was let in and pretty much only waited in line for 30 minutes. This line was small and indoors, which is why we hopped in. This year, something was definitely off as I stood in line from 11ish till about 12:30 in a gigantic, unmoving line outside freezing to death. When we got close enough to see the indoors, the roped off sections for the line were empty, and even when IRT filled them, they did not fill them all the way. What exactly was so different about this years compared to last years where there is an hour long difference in wait?

Alkaren Hyralt, you said that the number of attending that show up to SB is staggering, and I agree. Acen grows by over 1,000 attendees each year, statistically speaking, and as such the number of attendees for SB grows every year, yet the venue has yet to change. Also, I could easily argue that there are a large amount of the people that attend Acen mainly just to go to the SB. Being such, the attendees that go for everything else that Acen has to offer, but also want to go to the SB kinda get the shaft, especially we are the ones you are holding Acen for, not just the kids that wanna dance. Something needs to be done.

A few suggestions, since free ticketing does seem implausible. 1) the venue needs to change and this is the simplest solution to this problem. A bigger area means more people can get in. 2) SB can give special privileges to people who attend Acen for more than just the dance, such as us who pay for the full weekend, or a special badge for people who just come to go to the dance. 3) a cover charge. I'd pay $5 to $10 bucks extra to not have to wait in line for an hour and half, and this leads into my final suggestions, 4) I know changing venue is a matter of price, but if you have a cover, can't you pay the convention center to stay open later, using the cover, so no one would have to wait in line.

These are just my suggestion, but the biggest drawn, based on lines, to Acen is the SB, which really has nothing to do with Animation or the industry. It's just a dance. Things need to change because as Acen grows, there are just going to be more complaints about the line. Registration got fixed, why can't the SB get an upgrade as well?


Hello All...

While I can't address everything in the jeers section, I can help to explain a few reasons about why the Soap Bubble has to run the way it does...
(Note: this is not the end all be all of answers, but it will help give you some perspective.)

The Soap Bubble had a great turn out this year...so much so, that the lines were very long.

So why are the lines so long?? - It's a matter of safety. I'm sure everyone is aware of fire codes and policies when it comes to a maximum capacity to a room. If we were to open the doors and let everyone in all at once, it poses an enormous threat to everyone in the room. You've got trip hazards, fire exits being blocked, the chance of someone being knocked down and no one realizing and frankly, who wants to party in a 1x1 square? Can you imagine attempting to dance crushed in a sea of people? Not too much fun. So...We have to keep tallies at the door. One in one out.

Why can't we change the venues?!? The convention center is so big!! - If the raves were held at the convention center, they would be shut down significantly earlier than what they run. Not only that, the acoustics in an area like that are very difficult to work with, the people near the speakers get blown away, the people in the back of the room have trouble hearing because the reverberation is ridiculous.

Cover charge? - This is an idea for other staff to discuss...however...from my past experiences, I'll tell you what I've learned...say we sell a certain number of tickets and after that, there's a first come, first serve line. Cool! People may have a chance to get in. Now, say that half the people who reserve tickets, don't show. SB is now obligated to hold their spots open because the pre-registered. What happens? Everyone ends up standing in a line waiting anyway. The thing is, raves are raves. Being an old school raver, I understand that lines are lines. There will always be lines, no matter which way you cut it. It's part of the party experience...Enjoy the line! Make something of it! I can't tell you the number of people I made close friends with from standing in lines for hours......Lines are something to expect but also something that can be worked on, if anyone has a sure-fire way to eliminate lines all together, we would love to hear your suggestions!

Things like the Soap Bubble are merely a matter of space, numbers, time and safety...The number one thing is that everyone goes home at the end of the night.

Like I've said, these are all things to work on and I love hearing new ideas, suggestions and feedback because every little bit helps the next year become that much better, so keep it coming guys! :D

Kat

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#54 User is offline   Zerox20 

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Posted 16 May 2009 - 10:12 AM

View Postsentinel28a, on May 13 2009, 09:27 PM, said:

1) The panel staff needs to read their own schedule. We in the Fanfiction panel were nearly run out 30 minutes ahead of time. It was resolved, but a simple glance at the schedule would've prevented it. A minor point, but one to remember.


I know the staffer who accidently misread the schedule and booted you out felt horrible when they realized the mistake, I do know this, so on behalf of panel programming and all of our staff, I do apologize, it was truly our mistake, and as a staff when one of us makes a mistake we all are responsible. Please be understanding it was a mistake though and hopefully it will never happen again to you.
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#55 User is offline   pointlessone 

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Posted 18 May 2009 - 12:25 PM

View PostBeautifullyChaotic, on May 16 2009, 02:05 AM, said:

Cover charge? - This is an idea for other staff to discuss...however...from my past experiences, I'll tell you what I've learned...say we sell a certain number of tickets and after that, there's a first come, first serve line. Cool! People may have a chance to get in. Now, say that half the people who reserve tickets, don't show. SB is now obligated to hold their spots open because the pre-registered. What happens? Everyone ends up standing in a line waiting anyway. The thing is, raves are raves. Being an old school raver, I understand that lines are lines. There will always be lines, no matter which way you cut it. It's part of the party experience...Enjoy the line! Make something of it! I can't tell you the number of people I made close friends with from standing in lines for hours......Lines are something to expect but also something that can be worked on, if anyone has a sure-fire way to eliminate lines all together, we would love to hear your suggestions!


A cover charge and pre-event tickets would be mutually exclusive. In the case of pre-event tickets, they would be distributed freely and allow ticket holders to queue early, or even allowed entrance during the final sound checks (removing the original holders from the forming line) If the ticket holders do not arrive before general admittance time (9:00PM in this year's case) they must get in line with everyone else.

Covers would be at the door, and while I don't support them personally, would do wonders in being able to afford a larger venue.

#56 User is offline   Lady Leopardess 

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Posted 18 May 2009 - 05:12 PM

I didn't have to wait in line but I was surprised at how well registration appeared to be going.
IRT seemed in better spirits this year to which was nice to see.
Overall it was a really good con just a couple comments though :

I realize lines are lines with the soap bubble but I didn't understand why when say like 5 people would leave the dance (when it had gotten to the point of no readmittance) that they didn't let 5 people go in right away. I know they only sometimes had someone watching people leaving , but still moving even a little would have been nice .

The charity ball : I realize it overlaps with the Underground Groove but isn't there a bigger room they could use for it? The tickets for it sold out like halfway through registration . And since it's a charity dance I"d think it'd be good to try to get more people to be able to go to it. Although it was not as crowded a space as last year which was nice . This is a little thing but the glitter they put on the tables was slightly irritating because I felt like I couldn't put anything on the table without it getting glitterified.

The elevators were frustrating , although I"m not sure how much can be done about them . When I got on one of the elevators that went over the weight limit , the elevator wasn't even jammed packed like it normally was nor was it Sunday where people had tons of stuff. The elevator wouldn't let anyone get out though which made no sense. It just kept making it's pitiful attempt to go up and then rushing back down whenever we tried to open it . Till it finally opened after several tries. Sunday was the worst day though especially since we were on the 10th floor , 9/10 elevators were full by the time they came up to us and with that much luggage it's near impossible to go down stairs.
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Battle outfit Ichigo - Tokyo Mew Mew
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Espeon (Friday and Sunday)
, Princess Kakyuu from Sailor Moon, Euphie (wedding outfit from Code Geass (both Saturday)
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#57 User is offline   ngsilver 

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Posted 23 May 2010 - 04:29 AM

View Postsimonsaz3, on May 11 2009, 03:42 PM, said:

Cheers:
1) (I hope this counts) I really appreciated the title cards at the start of AMVs with all the info-- honestly, it was great to see the category, the series title, the sound details, the artist info. Excellent work! <3

Glad to see people still appreciate this. We've debated removing these for a while but it just feels like we are leaving something out for those in the audience who wish to find the videos they enjoyed when they get home so they can enjoy them again. To this extent we also list important into for videos that were in the contest as well as those that were cut (shown during our free play blocks) here on the forums. We also have a list of videos shown during the whole weekend thanks to our playback system, so if you happen to remember a time you saw a video we very well may be able to find the exact video you saw and give you info about it so you can possibly find it yourself to enjoy at home.
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#58 User is offline   frzndaqiri 

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Posted 23 May 2010 - 07:44 AM

*cough* necro thread *cough*
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#59 User is offline   obakasan 

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Posted 23 May 2010 - 09:20 AM

View Postfrzndaqiri, on May 23 2010, 08:44 AM, said:

*cough* necro thread *cough*


So maybe someone could close it?

It's nice to have old comments to reference to compare one year from another and see improvements (or see where improvements still need to be made). So I would not send it to archives quite yet. But it can indeed get confusing if we mix years. Perhaps a closing post could also include a link to a new 2010 Cheers and Jeers thread? (hint).
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