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Please Check Your Email Addresses!

#1 User is offline   Bloo09 

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Posted 18 September 2008 - 01:26 PM

I'm getting a lot of emails saying attendees confirmation letters cannot be sent due to the email not existing. Please enter your proper email and double check it before you complete your registration. I've gone in and fixed the ones I see gmal.co etc. If there is an issue with your badge we use email to work it out with you so it is very important that you use -your- email.
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#2 User is offline   Riker 

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Posted 19 September 2008 - 10:50 AM

[Edit: Made this thread sticky and changed title.]
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#3 User is offline   Bloo09 

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Posted 19 September 2008 - 12:00 PM

Thanks :)
ACen 13 - Panel Programming Department Head and Crystal Ball Manager

ACen 12 - Panel Programming Dept. Head and Crystal Ball Manager, ACen 11 - Registration Dept. Head, ACen 10 - Registration Dept. Head,
ACen 09 - Reg Assist. Dept. Head, ACen 08 - Green Room staff, ACen 07 - IRT Guest Escort

Please contact me if you have any questions, comments or concerns regarding Panel Programming for Anime Central. PanelProgramming@ACen.org.
If you have any questions about the Crystal Ball please email CrystalBall@ACen.org

My private messages are now disabled. Between friend invite spam, and forum notices as a moderator I was missing panel related private messages. Please email us to contact panels, thank you!

#4 User is offline   Sinstar 

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Posted 20 September 2008 - 08:17 PM

Just a friendly reminder again to please please check your email accounts to make sure you typed them out correctly, that they are not full, and that you are using a current/up to date account. I've seen roughly 300 emails the past 2 days bounced back to us due to these reasons.

As Bloo said we use the email you provide to help with any problems so its important you type it out correctly and its an active, and not full account.


Thank You,
---------------------------------------------------------------------------------------------------------------------------------------------------
ACEN 08 - Reg Staff
ACEN 09 - Reg Staff/Communications for Registration
ACEN 11 - Reg Staff/Personal Assistant
---------------------------------------------------------------------------------------------------------------------------------------------------

#5 User is offline   Dinobobicus 

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Posted 13 October 2008 - 09:21 AM

Good news for you then! I know I entered an invalid email address, because the badge registration site refused to accept my domain name with a hyphen in it. (Though the hyphenated-email worked just fine on the forum registration.) Can you take a look at that? I am going to have the rest of my club registering soon, and I bet several of them will want to use their school email accounts.

(also, is there some way to change our email after we have registered? Haven't seen one, and I forsee this being an issue once the above fix is implemented)

#6 User is offline   akaikurama 

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Posted 13 October 2008 - 10:30 AM

View PostDinobobicus, on Oct 13 2008, 10:21 AM, said:

(also, is there some way to change our email after we have registered? Haven't seen one, and I forsee this being an issue once the above fix is implemented)



Once you have registered, you can log-in to your account and then click on the Attendee info link on the upper left of the of the screen (shoud be the first select item in the Attendee menu section if there is a (-) in that area click that to expand that menu for viewing). When you click on the attendee info it will bring up your info that you have entered and you can edit what you need to edit then click the submit changes button at the bottom and you should be all set.
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#7 User is offline   Riker 

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Posted 13 October 2008 - 10:35 AM

View PostDinobobicus, on Oct 13 2008, 10:21 AM, said:

Good news for you then! I know I entered an invalid email address, because the badge registration site refused to accept my domain name with a hyphen in it. (Though the hyphenated-email worked just fine on the forum registration.) Can you take a look at that? I am going to have the rest of my club registering soon, and I bet several of them will want to use their school email accounts.

(also, is there some way to change our email after we have registered? Haven't seen one, and I forsee this being an issue once the above fix is implemented)


Good catch. I'll take a look at this as soon as I can. Follow the second post in the reg FAQ for details.

As for editing your email, you should be able to in the page to edit your other stuff -- name, address, etc. Is it not there?
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#8 User is offline   Dinobobicus 

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Posted 13 October 2008 - 11:17 AM

View PostRiker, on Oct 13 2008, 11:35 AM, said:

Good catch. I'll take a look at this as soon as I can. Follow the second post in the reg FAQ for details.

As for editing your email, you should be able to in the page to edit your other stuff -- name, address, etc. Is it not there?


Okay, yeah, I see the place to change it. In retrospect it's obvious.

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